FAQs

Construction
Yes. As the contractor the Ministry of Labour mandates the expected number of units, placement locations, type of unit and other details that can be reviewed by clicking here.
Weekly. Our service people will clean the units weekly and usually on the same day. Of course when holidays happen this day may move, however it will be cleaned.
To a degree. Our vehicles need to come within about 20 feet of the unit(s) for the purposes of cleaning. This means our trucks have to be able to drive to the unit. For most sites we place them near the access road, however our trucks can move through a construction site if the units need to move with the construction workers within the site.
Yes. We have special brackets that we place on the units allowing the contractor’s crane to bring it down when we need to clean it. Please make sure you let us know this as additional costs may be incurred if we are significantly delayed when we arrive for the weekly cleaning.
Private Events
Maybe. Our service truck needs to get to within 20’ of the unit so we can pump it out after your event. We cannot be responsible if our truck makes tire tracks or marks on your yard
Most private events such as buck & does need a couple of units. Ideally they need to be within eyesight but far enough from the centre of the event as to not interfere with the overall aesthetics of the party. Our service professional will help you pick the perfect spot.


General
Possibly. We understand that a certain amount of damage may be done to a rental unit; however, often times it is graffitti and we are prepared to clean the unit in those cases. If there is significant damage, like fire damage, where replacement is the only option, we do have the right to charge the total cost of replacement.
Yes. Our accounting program has this ability
You can either receive your invoices electronically or my traditional mail. We prefer electronic as it is faster, trackable and less expensive.
Yes. We accept MasterCard and Visa. Please let the office staff know this is how you will be paying.
Send Us A Message
Feel free to inquire if you have questions or are interested in renting a portable restroom for your event, jobsite, wedding, or party.